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Frequently Asked Questions – Prime & Shine
1. What services do you offer?
We provide professional residential and commercial services, including soft washing, pressure washing, roof cleaning, gutter cleaning, window cleaning, concrete and fence washing, and seasonal or permanent Christmas light installation. Our team customizes each service to protect your property and deliver long-lasting results.
2. What’s the difference between soft washing and pressure washing?
Soft washing uses low pressure combined with specialized cleaning solutions to safely remove algae, mold, and grime from delicate surfaces like roofs, siding, and fences.
Pressure washing uses high-pressure water to clean tougher surfaces such as driveways, concrete, and brick, giving them a restored, like-new appearance.
3. Are your cleaning products safe for my home and landscaping?
Yes. We use eco-friendly, biodegradable solutions that are tough on dirt but safe for your plants, pets, and family. We focus on cleaning your property effectively without damaging the environment or your landscaping.Pressure washing uses high-pressure water to clean tougher surfaces such as driveways, concrete, and brick, giving them a restored, like-new appearance.
4. How do I schedule a service?
Scheduling is easy! You can request a service online through our website or give us a call. We’ll coordinate a time that fits your schedule and provide a free estimate before any work begins.
5. How often should I schedule cleaning services?
This depends on your property and goals:
Residential homes: Typically once or twice a year for soft washing and window cleaning.
Commercial properties: Often quarterly or bi-annually to maintain curb appeal and a professional look.
Roof cleaning may be needed every 1–3 years, depending on algae or moss growth.
6. Can you clean my property safely during winter or seasonal changes?
Yes! We plan services around weather conditions and seasonal concerns to ensure safe, effective cleaning, even in Northern Indiana’s seasonal weather.
7. Are permanent or seasonal Christmas light installations safe for my home?
Absolutely. Our team installs lights using roof-safe methods and professional-grade systems. Seasonal setups can be removed after the holidays, while permanent systems are low-profile, durable, and app-controlled for year-round use.
8. Do you offer commercial services for larger properties?
Yes, we work with businesses, office buildings, storefronts, and HOA properties. We have the equipment and experience to handle large-scale projects safely and efficiently.
9. What if I’m unsure which service is right for my property?
No problem! Our team can inspect your property, discuss your goals, and recommend the best solutions for long-lasting results. We focus on protecting your investment and improving curb appeal.
10. How long does each service take?
Service times vary depending on property size and type of cleaning:
Residential soft wash or window cleaning: 1–3 hours
Commercial projects or larger properties: 1–2 days
We provide a custom estimate and timeline before starting any project.